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Claims

Sometimes a provider will not submit the claim on your behalf. If this occurs, you can submit the claim yourself by followingthese steps:

  1. Obtain a paid-in-full receipt from the provider that displays CPT/diagnosis code(s), date-of-service(s), amount chargedper code, and total amount paid.
  2. Write a letter stating that you (the insured) should be the one reimbursed for the services provided.
  3. Send a copy of your receipt and a copy of your letter to
    WEB-TPA
    PO Box 99906
    Grapevine, TX 76099
    EDI Payor ID: 75261

For claims and questions about your benefits, please call WEB-TPA at: 1-855-457-8178

For policies purchased on or before July 1st 2018:

  • Administrative Concepts Inc.
  • 994 Old Eagle School Rd., Ste. 1005
  • Wayne, PA 19087
  • EDI Payor ID: 22384

For claims and questions about your benefits, please call Administrative Concepts Inc. at: 1-877-301-5421

Preferred Provider (PPO) Network Access
First Health Network
firsthealthlbp.com